Suggestions & Complaints

Want to make a suggestion to the practice?

Your comments and suggestions are important to us.  If there' s anything you'd like to speak to us about, please contact one of our reception team in the first instance. 

If you have a query regarding a medical matter please telephone reception to make an appointment with the appropriate person.

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Want to make a complaint?

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We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please ask to speak to our practice manager in the first instance, who will deal with your concerns appropriately.